CustomerSuccess
Part-time, US-based CX help for a fraction of the time & cost
Fractional CX roles
See how we can join your team
CSM / AM
Our most commonly requested service is providing a senior-level Customer Success Manager or Account Manager to help capture renewals, work on account expansion, conduct QBR's, and other activities within a book of business.
General CX
In addition to working on expansion and renewals, we provide hands-on work in other CX functions such as onboarding, customer support, helping drive product/service adoption, and other activities within a book of business.
CX Leadership
Are your accounts divided up properly? What are individual and team goals? How are you trying to expand your accounts? Are you using the correct tools? Let us step in as a member of your team on the leadership side and help guide your CX function.
CX Recruiting
With our CX Recruiting, we will act as the equivalent of a true internal recruiter for you. Including duties such as job listings, compensation reviews, conducting interviews, and coordinating schedules, we will help you grow your CX team.
Quotes
See what a few of our customers have to say
Melody J.
Sales / Gold Medal Media
"It was as if we had a full-time Account Manager on our team, but the amount I paid was less than half of the actual real cost.
Rick F.
Marketing / Anytime Fitness
"These guys really have their stuff put together. We've used them for multiple projects and I can't recommend them enough."
Let's have a chat
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